Shipping Info
At Kilford Studios, we understand the importance of timely and secure delivery for your giclée prints. We’ve partnered with reliable shipping carriers to ensure your order reaches you as quickly as possible and in perfect condition.
Here’s what you can expect from our shipping process:
Processing Time:
After payment has been received please allow 1-3 business days for your order to be processed and prepared for shipping. During peak periods or holiday seasons, processing times may be slightly longer.
We offer two shipping options (Continental Portugal):
- Standard Shipping: Estimated delivery within 3-5 business days.
- Express Shipping: Estimated delivery within 1-2 business days.
Please note that these shipping estimates apply to domestic orders only. For international shipping, delivery times may vary depending on the destination and customs processing.
Shipping Rates:
Shipping rates are calculated based on the size, weight, and destination of your order. You will be able to view the shipping rates during the checkout process before finalizing your order.
Tracking Your Order:
Once your order has been shipped, you will receive a confirmation email with a tracking number. Use this number to track the status of your shipment on the carrier’s website.
International Shipping:
We proudly ship to customers around the world. Please note that international orders may be subject to customs fees, import duties, taxes, or other charges determined by the destination country. These fees are the responsibility of the customer.
If you have any questions regarding shipping, please don’t hesitate to contact us.
